Shipping policy

Shipping

Ready-to-ship items are prepared within 24-72 business hours after payment. Add the transit time for your destination from dispatch: for mainland Spain and the Balearic Islands, transit is 24-48 business hours. For destinations outside mainland Spain and the Balearic Islands, see the destination-specific transit table on our shipping page. These are separate preparation and transit periods, not a promise of delivery within 24-48 hours of ordering.

For preorders, the applicable dispatch or delivery date is the date stated on the product page when you order. Express shipping, where available, affects transit only and does not shorten preparation or bring forward a preorder date.

Current shipping rates, free-shipping thresholds and transit options by country are listed on our shipping page and the applicable charges are shown at checkout before purchase. Taxes and customs duties, whether included, prepaid or payable on delivery, depend on the destination and the options shown at checkout. No single VAT rate or duty-paid arrangement applies to every destination.

Earlier orders retain the delivery and pricing conditions offered when purchased and all mandatory rights. For help, contact hi@laagam.com. For withdrawal and refunds, see our refund policy.