START AN EXCHANGE OR RETURN

IF YOU WANT TO EXCHANGE OR RETURN YOUR ITEM(S), YOU CAN MAKE IT BY FILLING IN THE FOLLOWING FORM WITHIN A MAXIMUM PERIOD OF 30 DAYS FROM THE DAY YOU RECEIVE YOUR PACKAGE:

YOU HAVE 30 DAYS FROM THE DELIVERY DATE TO REQUEST AN EXCHANGE OR A REFUND. WE NEED THE ITEM(S) TO BE IN UNUSED CONDITION, IN THEIR ORIGINAL STATE AND PACKAGING.

WE ARE ABLE TO PROCESS EXCHANGES MUCH QUICKER THAN REFUNDS. AS SOON AS YOUR EXCHANGE RETURN IS IN TRANSIT TO OUR WAREHOUSE, WE CAN SHIP OUT YOUR NEW SELECTED PRODUCT.

HOWEVER, WITH REFUNDED RETURNS, WE CANNOT BEGIN TO PROCESS THE REFUND UNTIL WE HAVE RECEIVED YOUR ORDER BACK AND THE ITEM HAS BEEN INSPECTED, WHICH CAN TAKE SEVERAL DAYS AFTER RECEIVING THE PRODUCT. THERE MAY ALSO BE AN ADDITIONAL WAIT DEPENDING ON YOUR BANK'S PROCESSING TIMES.

EXCHANGES:
WE OFFER EXCHANGES FOR ALL COUNTRIES WITHIN 30 DAYS FROM THE DATE OF DELIVERY.

- SPAIN: FOLLOW THE INSTRUCTIONS ON THIS LINK, EXCHANGES ARE FREE.
- INTERNATIONAL: GET YOUR PREPAID POSTAGE LABEL HERE.

YOU CAN CHANGE YOUR ORDER FOR WHATEVER YOU NEED. ANOTHER PRODUCT, ANOTHER SIZE OR ANOTHER COLOR FROM THE SAME PRICE RANGE. ALSO SHOP CREDIT FOR FUTURE PURCHASES.

CHOOSE WHATEVER YOU WANT AND CHANGE IT FOR SOMETHING THAT SUITS YOU BETTER. JUST REMEMBER YOU HAVE 30 DAYS FROM THE DATE OF DELIVERY! 

RETURNS

RETURNS

- SPAIN: RETURNING YOUR ORDER FOR ANOTHER SIZE, PRODUCT OR SHOP CREDIT IS FREE.
YOU CAN GET A MONETARY REFUND IN THE SAME PAYMENT METHOD IN WHICH THE PURCHASE WAS MADE WITH A COST OF 2.90€. WE'LL PROCEED TO THE REIMBURSEMENT ONCE WE RECEIVE THE GOODS IN OUR WAREHOUSE AND UNUSED CONDITION HAS BEEN CONFIRMED.

GET A RETURN LABEL HERE.

WE MAKE FULL REFUND OF THE ITEMS, BUT CUSTOMERS WILL NOT BE REFUNDED FOR INITIAL SHIPPING COSTS PAID WHEN PLACING AN ORDER AT LAAGAM.COM.

PLEASE NOTE: CANARY ISLANDS CUSTOMERS MUST PAY THE RETURN CUSTOMS FEES IN ORDER TO RECEIVE THE GOODS IN OUR WAREHOUSE AND APPROVE YOUR REFUND.

- INTERNATIONAL: YOU CAN GET A REFUND IN THE SAME PAYMENT METHOD IN WHICH THE PURCHASE WAS MADE. WE'LL PROCEED TO THE REIMBURSEMENT ONCE WE RECEIVE THE GOODS IN OUR WAREHOUSE AND UNUSED CONDITION HAS BEEN CONFIRMED. GET A RETURN LABEL HERE.

WE MAKE FULL REFUND OF THE ITEMS, BUT CUSTOMERS WILL NOT BE REFUNDED FOR INITIAL SHIPPING COSTS PAID WHEN PLACING AN ORDER AT LAAGAM.COM. IMPORTANT NOTE: WE DON'T COVER RETURN EXPENSES FOR INTERNATIONAL ORDERS.

IF BY ANY CASE YOU RECEIVE A DAMAGED PRODUCT, PLEASE CONTACT US AT girls@laagam.com AND WE WILL ARRANGE AN EXCHANGE OR RETURN COVERING THE COSTS OF THESE.

RETURNS & EXCHANGES POLICY

THE CUSTOMER IS RESPONSIBLE FOR THE ITEM(S) UNTIL IT HAS BEEN DELIVERED TO OUR WAREHOUSE. PLEASE KEEP A RECEIPT UNTIL YOU RECEIVE YOUR REFUND IN YOUR ORIGINAL PAYMENT METHOD OR WE HAVE APPROVED YOUR REVENI REFUND.

LAAGAM DOES NOT ACCEPT ITEMS THAT DOESN’T HAVE THE ORIGINAL TAG OR HAVE BEEN WORN, ALTERED OR WASHED. SOME OF OUR ITEMS, DUE TO THEIR UNIQUE CHARACTERISTICS, MUST MEET THE FOLLOWING CONDITIONS IN ORDER TO BE RETURNED:

· SWIMWEAR: MUST INCLUDE THE HYGIENE STRIP.