MAKE EXCHANGE

At LAAGAM, you have 30 days from the delivery date to request an exchange. We need the item(s) to be in unused condition, in their original state and packaging. We are able to process exchanges much quicker than refunds. As soon as your exchange return is in transit to our warehouse, we can ship out your new selected product.

  • SPAIN

    You can change your order for whatever you need: another product, another size or another color from the same price range. Even credit store for future purchase.

    Choose whatever you want and change it for something that suits you better. Just remember you have 30 days from the date of delivery!

    START EXCHANGE PROCESS

  • REST OF THE WORLD

    You can change your order for another product, another size or another color from the same price range.

    Just remember you have 30 days from the date of delivery!

    Important: your order ID on the Returns Portal must include the symbol # before your order number. Example: #12345

    START EXCHANGE PROCESS

MAKE return

At LAAGAM, you have 30 days from the delivery date to request a return. We need the item(s) to be in unused condition, in their original state and packaging. With refunded returns, we cannot begin to process the refund until we have received your order back and the item has been inspected, which can take several days after receiving the product. there may also be an additional wait depending on your bank's processing times.

  • SPAIN

    You can get a refund in the same payment method in which the purchase was made with a cost of 2.90€. We'll proceed to the reimbursement once we receive the goods in our warehouse and unused condition has been confirmed.

    We make full refund of the items, but customers will not be refunded for initial shipping costs paid when placing an order at laagam.com.

    Please note: Canary Islands customers must pay the return customs fees in order to receive the goods in our warehouse and approve your refund.


    START RETURN PROCESS

  • REST OF THE WORLD


    You can get a refund in the same payment method in which the purchase was made. We'll proceed to the reimbursement once we receive the goods in our warehouse and unused condition has been confirmed.

    We make full refund of the items, but customers will not be refunded for initial shipping costs paid when placing an order at laagam.com. Important note: we don't cover return expenses for international orders.

    Important: your order ID on the Returns Portal must include the symbol # before your order number. Example: #12345

    START RETURN PROCESS

please note:

If by any case you receive a damaged product, please contact us at girls@laagam.com and we will arrange an exchange or return covering the costs of these.

The customer is responsible for the item(s) until it has been delivered to our warehouse. Please keep a receipt until you receive your refund in your original payment method.

Laagam does not accept items that doesn’t have the original tag or have been worn, altered or washed. some of our items, due to their unique characteristics, must meet the following conditions in order to be returned:



· SWIMWEAR: must include the hygiene strip.