LAAGAM (CID BRAND, S.L.)
Last updated: January 30, 2026
1. What are cookies?
Cookies are small text files that are downloaded to your computer, smartphone or tablet when you access certain web pages and applications. They store your browsing preferences, making the interaction between you and our website faster and easier.
The information collected by cookies is anonymous and does not contain any sensitive information, as it does not collect data that can personally identify you. In any case, you can access your browser settings to modify and/or block the installation of cookies sent from this website, without preventing access to its content.
2. Why does LAAGAM use cookies?
In accordance with Article 22 of the Spanish Law on Information Society Services and Electronic Commerce (LSSI-CE), and Recital 30 of the General Data Protection Regulation (GDPR), this website uses cookies and other storage and information retrieval devices to track user interactions with the services offered on the website.
LAAGAM uses cookies to:
- Optimise your browsing experience through session tracking
- Process your orders and manage your shopping cart
- Detect and prevent fraud
- Collect anonymous information to optimise and improve our website
- Provide customer support functionality
- Display our website in your preferred language
- Analyse browsing behavior to improve our services
- Deliver personalised marketing communications
3. What cookies do we use?
Strictly necessary cookies
These cookies are essential for the website to function properly. They handle technical aspects such as managing your shopping cart, processing payments, enabling secure transactions and storing your cookie consent preferences. They cannot be disabled.
| Name | Purpose | Expiry | Provider |
|---|---|---|---|
| _shopify_essential | Essential Shopify platform functionality, session management and security. | 1 year | Shopify |
| cart | Stores information about items in your shopping cart. | 31 days | Shopify |
| cart_currency | Stores your selected currency for the shopping cart. | 14 days | Shopify |
| forterToken | Fraud detection and prevention during checkout. | 13 months | Forter |
| GlobalE_Consent | Stores your cookie consent preferences for international shopping. | Session | Global-e |
| _shop_app_essential | Essential functionality for the Shopify Shop app integration. | 1 year | Shopify |
Functional cookies
These cookies allow the website to provide enhanced functionality and personalisation, such as remembering your language preference, displaying customer support features, and enabling international shopping capabilities.
| Name | Purpose | Expiry | Provider |
|---|---|---|---|
| rp_customer_id, rp_email, rp_firstName, rp_lastName | Customer support: identifies you for personalised assistance. | Session | Richpanel |
| rpdid | Customer support: device identification for consistent experience. | 13 months | Richpanel |
| rptkn | Customer support: authentication for support sessions. | 13 months | Richpanel |
| rpsid | Customer support: session management. | Session | Richpanel |
| GLBE_SESS_ID | International shopping session management, localised pricing and shipping. | 13 months | Global-e |
| GlobalE_Analytics | International shopping experience analytics. | Session | Global-e |
Analytical cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information. This allows us to improve our website and your browsing experience.
| Name | Purpose | Expiry | Provider |
|---|---|---|---|
| _ga | Distinguishes unique visitors by assigning a randomly generated number. | 13 months | Google Analytics |
| _gid | Distinguishes unique visitors for a 24-hour period. | 24 hours | Google Analytics |
| _gat_UA-* | Limits the rate of data collection on high-traffic sites. | 1 minute | Google Analytics |
| _clck | Persists the Clarity user ID and preferences. | 1 year | Microsoft Clarity |
| CLID | Identifies the first-time Clarity saw this user on any site using Clarity. | 1 year | Microsoft Clarity |
| MUID | Identifies unique web browsers visiting Microsoft sites. Used for advertising, site analytics and other operational purposes. | 13 months | Microsoft Clarity / Bing |
| MR | Used to collect information for analytics purposes. | 7 days | Microsoft Clarity / Bing |
| SM | Used in synchronising the MUID across Microsoft domains. | Session | Microsoft Clarity |
| ANONCHK | Used to store the session ID for the purposes of confirming correct page view for analytics. | Session | Microsoft Clarity |
| SRM_B | Collected user data used for analytics. | 13 months | Microsoft Bing |
Marketing cookies
We use third-party marketing cookies to deliver personalised content and ads that are relevant to you. These cookies are placed by third-party companies we work with and allow us to provide targeted offers, promotions and recommendations based on your browsing behavior and preferences.
| Name | Purpose | Expiry | Provider |
|---|---|---|---|
| _gcl_au | Used by Google Ads to store and track conversions. | 90 days | Google Ads |
| Klaviyo cookies | Email marketing personalisation: tracks browsing behavior to send relevant product recommendations and offers. | Varies | Klaviyo |
4. Third-party services
Our website uses the following third-party services that may place cookies or collect data:
- Shopify — E-commerce platform and hosting
- Google Analytics — Website traffic analysis
- Google Tag Manager — Tag management
- Google Ads — Advertising and conversion tracking
- Microsoft Clarity — Heatmaps and session recording (anonymous)
- Microsoft Bing — Advertising
- Klaviyo — Email marketing
- Global-e — International e-commerce and shipping
- Forter — Fraud prevention
- Richpanel — Customer support
- Weglot — Website translation
- Adobe Typekit / Google Fonts — Web fonts
5. How to manage cookies
You can manage your cookie preferences at any time through the cookie settings banner on our website. Additionally, you can configure your browser to accept, reject or delete cookies:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
Please note that disabling cookies may affect the functionality of certain parts of our website, including the ability to make purchases or use certain features.
6. More information
For more information about how we process your personal data, please see our Privacy Policy.
If you have any questions about our use of cookies, please contact us at hi@laagam.com.
Data controller: CID BRAND, S.L. — NIF: B66788712 — C/ Balmes 174 2-2, 08006 Barcelona, Spain.